Depot repair is basically when you send your broken device or equipment to a special repair center instead of having someone come fix it on-site. Think of it like mailing your phone to a service center when it’s acting up—they fix it there, then send it back to you good as new. For our services, all repairs will be handled by the skilled technicians at J.D. Crow & Associates, so you know your equipment’s in good hands.

At J.D. Crow & Associates, we specialize in the repair and maintenance of a wide range of table-top banking and office equipment. Our experienced technicians are equipped to handle:

Coin and Currency Machines: Brands such as Billcon, Cummins, DeLaRue, Glory, Magner, ScanCoin, Lidix and more.

Check Scanners and Document Imaging Devices: Including models from Canon, Panini, DigitalCheck and Epson

Teller Printers: Servicing brands like Addmaster, Epson, Canon, Pertech, Ithaca and Citizen

Mailing Equipment: Including Pitney Bowes, Duplo, Omation, and Martin Yale machines.

Proof Machines, Encoders, and Endorsers: Brands like Standard Register, Hedman, Maverick, and Sheartech.

Our Depot Repair Department, located in Clever, Missouri, boasts over 50 years of combined equipment repair experience. This extensive expertise, coupled with our in-depth parts knowledge, makes us a valuable resource for your equipment servicing needs.

If you have specific equipment in need of service, please don’t hesitate to contact us. We’re always willing to evaluate and repair various types of table-top office equipment.

If your machine is deemed unrepairable or if the repair estimate exceeds your expectations, here’s what you can expect from J.D. Crow & Associates:

Evaluation Fee: A minimum charge equivalent to one hour of labor will apply to cover the time and resources spent diagnosing your equipment.​

Return Shipping: You will be responsible for the cost of shipping the equipment back to you.​

This policy ensures that our technicians can provide thorough evaluations while maintaining transparency and fairness in our service charges.

The repair process at J.D. Crow & Associates is designed to be efficient and thorough. While specific turnaround times can vary depending on the equipment type and the nature of the issue, our skilled technicians strive to evaluate and repair your equipment promptly.

Yes, J.D. Crow & Associates offers a 30-day warranty on most repaired equipment.​

However, warranty terms can vary based on the specific equipment and repair performed. To obtain detailed information about the warranty for your particular repair, it’s best to contact J.D. Crow & Associates directly.​